The rice cooker has a lot of functions that we love!! Mostly we like all the automated settings that it has. The "throw the stuff in there and start at a certain time" is awesome! Especially because the housekeeper can prepare the rice for us and set it to start cooking later on that day. The little chime that it plays when the rice is done is really cute. Sometimes the rice is a little hard for our hispanic taste...perhaps, that texture is fine for other cooking styles. It takes soooooooooooooooooooooo long to cook. We like making the rice mushy like our cuban parents made for us which takes a long time. It is a really nice size, especially if making large amounts of rice is necessary in your kitchen. It is perfect for when we have guests. The design is cute but it does take up a lot of counter space. Overall, if I would be purchasing one again, I might not opt for this one but i'm not completely disatisfied.

I need to preface this review by saying that I never received my
Zojirushi NS-ZCC18 from Amazon. Twice they sent me the older
model, the NS-ZAC18 instead. All the while their website claims
that they have plenty of inventory, and that it ships within
24 hours. Repeated calls to Amazon get plenty of sympathetic
responses, but no action. THE BOTTOM LINE: Amazon advertises
products that it does not actually carry.

This seems to be a common theme with Amazon recently, something
tantamount to a bait-and-switch. It also occurred when I ordered
the "Ultimate Rice Cooker Cookbook" and had to wait a week for it
to ship, even though they claim it was in stock. I finally
received an e-mail that there was an unspecified "problem"
with the order. I called Amazon and was told that they had just
received a couple copies and one would be mine -- remember, the
whole time before this their site claimed "In Stock, ships in 24
hours".

Not good business practice.

I get this rice cooker for the description product and the brand, but never I can't to imagine that this rice cooker is excellent!!!!
with this rice cooker I don't have any more problems about what quantity of water and cup of rice , this rice cooker can to adjust the temperature on the walls depending the quantity of water and obtain good rice!!! then free worries about measurement of water. For example 2 cup rice /2 cup water but if you put put 3 cup the water to 2 cup of rice the rice cooker adjust the temperature and you can get good rice!!
Everyday I use rice and different styles: Spanish/rice with vegetables/rice with coconut/rice with chicken/rice with pineapple and this rice cooker do all just I put the ingredients & spices and turn on the rice cooker and only I need to wait that finished.
I'm happy this rice cooker is the best!!! and keep warm for hours and hours the description said for more 12 hrs, but this rice cooker can keep warm for days you need reset or disconnect because in Asia everybody use warm the rice even three days.
100% RECOMMENDED

Took it out of the box. Read instructions. Added rice and water. Plugged it in. Greeted with a "U01" staring at me from the display.
Manual says "breakdown" Called customer service. Authorized dealers listed on a separate card. No dealers for Nevada (and many other states). Instructions say unit must be packaged (certain way) and postage paid befor sending it in for repair.

I'll use my $10 pan for future rice cooks, and toss this $200 piece of junk in the trash bin. For this kind of price, they should drive to my home in a limo. I was very stupid to spend that kind of money on this rice cooker...don't you be.

Now I know what you are thinking. Why would anyone pay over $100 for a rice cooker? Heck, you can find other's for less than $50. But let me explain... it is worth the money.

Once I got over the sticker shock and bought this bad boy, I made sushi rice. It turned out perfectly! It was the proper consistancy, texture, and even temperature. When I think of how many times I made rice using the stove and the so-so results... uugghhh... I should have bought this sooner.

Okay... so now I have a great rice cooker, now what? Well, for starters, it also makes great oatmeal. Yes.... oatmeal. Forget those little single serving packets, go out and buy the steel-cut variety (larger grocery stores now carry it in the bulk food section). I set it for the "porridge" selection and use the white cup (not the green pre-washed) to measure out the proper amount. Add the correct amount of water (marked inside the pan) and start the machine. About an hour later, you'll be treated to the best homemade oatmeal, smooth and creamy in texture with a flavor that puts the packets to shame.

If you are the impatient sort, I suggest making use of the two timers. I have set one in time for breakfast and the other for dinner. Then, the night before, I simply put the ingredients in, make the proper selections on the cooker, and let the timer do it's magic. In the morning, I wake up to the aroma of oatmeal and simply have to get out a bowl, some cream, and brown sugar. (Oh, I do put raisins in with the oatmeal overnight, and they plump up beautifully). A quick wash after breakfast, and I put rice and water in it for dinner.

Besides oatmeal and rice, I have also been experimenting with soups. And yes, they turn out quite nice. I make a selection (since there is not a "soup" item in the menu) based on the amount of time...refer to the manual for this. So I make the appropriate selection based on time and have wonderful soups that I don't have to worry about burning or sticking. And since the cooker has the 'stay warm' feature, I don't have to worry about overcooking and vegetables or noodles turning to mush. Now when I am preparing a large meal for friends/family, I bring this into service for more than just rice dishes.

Speaking of which, it's a pleasure to come home at night to freshly cooked rice. For sushi rice, I simply prepare a vinegar/sugar sauce and incorporate that into the rice with the paddle. The rice stays the perfect temperature and texture even if I arrive home an hour late or more!

Oh, please be sure to use the correct cup, white versus green. The first time I made rice, I used the white cup when I was actually using pre-washed rice. As a result, some water bubbled out of the top near the end of the cooking cycle. Once I used the correct cup, I have never experienced that again.

This is an appliance that I leave on my counter all the time. If I am ever in doubt what to fix for a meal, I simply look over at it and think "rice" for dinner. Sushi, stir fry, thai, is never that far away. And I can prepare the rest of the meal while the rice cooks.

If you like rice dishes and/or homemade oatmeal.. and even soups, don't pass up on this. The larger size makes it convenient for group dinners or parties.