3 out of 4 people found the following review helpful:
A REALLY great manualMonday, October 21, 2002
The book is really amazing. I'm a business administration undergraduate student who bought this book...
Reallly... It IS an very VERY valuable source for both students and managers themselves... I highly recommend it...
2 out of 2 people found the following review helpful:
Quick Reference!Tuesday, December 11, 2001
The manual is trying to cover all the essential areas of management. It is an ideal reference book for those who wants to have a peep into the management field. For those who are in the advanced stage of management this book may serve to refresh the basics.
It is a good book for the entry level personnel in the management field.
8 out of 9 people found the following review helpful:
Comprehensive!Monday, May 07, 2001
Robert Heller is a leading authority on management consulting. he was the founding editor of Management Today. He is the author of many acclaimed and worldwide best-selling books including: The Naked Manager, Culture Shock, The Way to Win and The Complete Guide to Modern Management.
If you want to eventually move into a management position or want to reevaluate yourself and see how you can improve on your management skills, then you might want to have a manual of manager's secrets close at hand.
In today's fast-moving business world, organizations are constantly evolving. In an aggressively competitive marketplace, you will be expected to deliver better and better results. The most successful business managers will recognize the need to adapt and change and continually examine the way they work. By developing a wide range of skills and keeping those skills up to date, they will excel in their job.
This guide covers the most important aspects of business life. It covers interpersonal and professional skills. The sections on communication, time management and dealing with stress, contain advice that is applicable to a conventional and unconventional office environment.
In today's office, there is also a range of new technology which has revolutionized the working lives of millions of people around the world. You will find practical advice on all the key areas of business management. The book is fully illustrated and has annotated photographs, charts and flow diagrams. 1,200 quick-reference power tips (like: "Remember that honesty is not the best policy; it is the only policy") cover every management situation. There are checklists, points to remember and do's and don'ts. Case studies help to focus on real-life management problems.
The section on matching an applicant to a job will be helpful to managers who do their own hiring. How do you handle hostility in the office? The sections on body language were right on. You will see pictures of various poses which will "betray" you. I love body language because it shows what people are really thinking.
One thing I always remember was when a new manager comes into an existing team. If they act too controlling without first gaining respect, the team will rebel a bit. It is better to be relaxed, yet confident. This is the type of information you will find and it is very practical. While some managers may already know this information from personal experience, I simply can't imagine anyone would know everything in this comprehensive manual. I think everyone could take away many points which would make them more successful.
As they say: "Avoid people and situations that tempt you to behave in ways you are not happy with. Hey, this book could be great for anyone! I also loved how they said: "You have the right to make genuine mistakes without feeling guilty. You have the right to refuse other people's excessive demands on your life."
I don't know, maybe this isn't only for managers. I sounds like a survival guide to life in the workplace.
17 out of 23 people found the following review helpful:
Contains "generic management" basics, but pretty elementaryTuesday, November 14, 2000
I purchased a couple books once I was promoted to manager. I felt as if my world was going to change dramatically and I needed some sources of information to help me through the transition. What I came to realize is there were two types of knowledge that I sought, one was details around project management and the other was overall leadership.
The basics of what it takes to be a manager and how you conduct yourself is what this book is all about. If you are new to having people work for you or new to leading, than this book may be an option for you. For me, it covered very rudimentary topics and didn't offer much guidance in the two areas I was seeking more depth. Another thing to note, there are strategies to project management and there are theories to leadership. This book covers basic aspects to conducting yourself as a "generic manager".
To sum it all up, this book is VERY BASIC and if you have any management/leadership experience at all, it will waste your time.
4 out of 7 people found the following review helpful:
Essential Manager's ManualSaturday, August 19, 2000
Not at all what I thought it was going to be. Way too intoductory and simplistic for a manager who is actually managing anything or anybody. Not something I would want anyone to see on my office bookshelf.