This one of the best books I have had in my life. Not only provides information about the entire Exchange topic that a professional Exchange Administrator will need. It also provides a large amount of information that you must to know in order to ensure a healthy life of your Exchange organization.
From the examples that the author brings, you can clearly notice that he has an outstanding experience in the field; he doesn't anything for himself turning all his knowledge into this book.
The book itself is very well organized, and the guides for getting results are clear. I have followed those guides for topics that are rare as restoring the exchange databases, complex operations using the command line and Exchange, using the tools in the Exchange Resource Kit.
I have also found tricks in this book that senior Exchange Administrator colleagues don't know how I discovered. Many of my secrets reside in the pages of this book and when facing problems this is will be always my first resource.
Certainly, the book is not an introduction to Exchange, you may need to know or have experience with Windows 2000 and email operation, don't expect that this book will teach you on subjects like Active Directory or others related to Windows 2000. Understanding that, and without a doubt, I recommend this book.

Unfortunately this book is not for those of us who need "how to" guidance. It is full of useless information and opinion, but very little substance. You are better off searching the web for information.

This book is a complete guide that shaped my perspective in dealing with exchange at work. This is all of the real world, day to day "what you need to know and do" information that so many books lack.

If you are looking to study for the exchange exam this is the wrong item. Instead this very well written book will make you feel like the author is standing over your shoulder pointing out what is what, how to maintain and troubleshoot them all as well.

Full of checklists, how to's and the authors real world experiences and advice. Thanks Jim. Great job!

This is the best exchange book out there for the "Real world" exchange administrator. If you own the exchange system in your company, you dont want to miss this one...

As a network manager, I have no time to wade throught most of the horrible E2K books out there. I have to know what my email administrator knows so I made certain I was on top of my game with E2K by purchasing and working through 3 book, one being this one. When we went to roll out E2K and then maintain it, this book provided the most info and help. The other 2 I will not name as I would not be rude to drop anything less than 2 stars on an authors hard work - that being said I will keep that other two titles anonymous. Pick this one up, you will be happy you did.